Shipping Policy
Effective Date: March 2026
This policy forms part of the Terms and Conditions.
1. Coverage
Delivery to mainland United Kingdom is included in the product price unless otherwise stated.
Additional charges may apply to remote areas including Scottish Highlands and Islands.
International shipping is not currently offered.
2. Dispatch
Production lead times displayed on the website are targets only and not guaranteed.
3. Delivery Time
Delivery typically occurs within 24–48 hours after dispatch depending on location.
4. Delivery Responsibility
Risk transfers to the customer once goods are delivered to the delivery address provided.
5. Failed Deliveries
Additional charges may apply where deliveries fail due to incorrect address information or refusal of delivery.
6. Claims
Delivery issues must be reported within 48 hours of delivery.
